بيروت، لبنان

© Copyright 2014-2019, Green Bits Ltd. All Rights Reserved.

  • LinkedIn - White Circle
  • Facebook - White Circle
  • Twitter - White Circle
Follow us on

Accreditions

OUTSOURCING SERVICES

“ Save time and energy, Focus on core business, Improve quality and productivity, Find expertise, Control costs. Outsource! ”

 

Many organizations looking to outsource part or all of their IT operations or IT support rely on us as a trusted partner who delivers cost savings, business continuity and service management benefits. Our suite of IT support solutions are delivered by a team of expert staff, making sure our clients’ IT infrastructures perform to their maximum and support their business strategy.

Over 94% of clients have been with us since we started, and a high proportion of clients opt for a two or three-year rolling contract, valuing the high level of advice, delivery and customer service we provide. We offer a complete range of support solutions, tailored to suit the needs of each client.

 

We’re flexible. We can handle some – or all – of the elements of your IT in-house while you manage the rest.

Our clients’ IT infrastructures are often spread between ‘on premises’, in the cloud or a mix of the two,  requiring high level expertise to manage.

SERVICE BENFITS
  • Drives down internal IT personnel and capital expenditure costs

  • Predictable fixed annual charges

  • Increased productivity around core business activities

  • Proactive on-going service

  • Routine daily, weekly, monthly and by-request managed services

  • Access to highly accredited Technical Solution Architects

  • 24x7 technical help desk

  • Service level agreement

  • Technical and commercially flexible deployment methods per device

SERVICE FEATURES
  • 24x7 Remote monitoring and remediation

  • On-site support (when required)

  • Full access to our Technical Assistance Center

  • Secure support portal and knowledge-base

  • OS patching and anti-virus updates

  • Asset performance analysis

  • Firewall management & firmware updates

  • Change management tracking

  • Policy management

  • Data Backup & Recovery